Please phone 0141 339 0902 to arrange a routine appointment. Our phone lines are open Monday to Friday 8:45am to 6:00pm.
All consultations are by appointment ie the practice does not offer a drop-in surgery.
We offer a range of morning and afternoon consulting sessions from 9 AM until 5:30 PM every day.
Extended Opening – these clinics operate on Mondays up to 6.30 PM and Tuesdays starting at 7.30 AM for those who are working and cannot attend the Doctor during normal hours.
Please explain to the receptionist as fully as possible the nature of the problem – we aim to see any genuinely urgent case on the same day.
An ill child will almost always be seen on the same day.
In An Emergency
This includes sudden onset of chest pain, breathlessness, collapse, or severe bleeding. In this event call immediately and we will seek to provide an immediate response.
We also offer the choice of a pre-booked phone appointment with the doctor or nurse. This can often be a convenient and time-saving alternative to attending the surgery. Please ask at reception for further information.
It is important that you inform the reception staff if you you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays).
If you are Late
Please attend your appointment on time. If you are late you may not be seen.
If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.
Private Medical Examinations
Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc, will require longer than a routine appointment.
These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable when you require to arrange any such examination.
Request for GP Letters/Completion of Forms
If your Doctor has agreed to write a letter for you in connection with your employment, acting as a referee, or for some other specific area, you may be charged for this letter. Please allow at least 3 working days before collecting your letter, if you require this letter urgently please inform your Doctor during your consultation. If you wish your Doctor to complete a form/report for you, there will also be a charge for this, please allow 48 hours before uplifting your form.
The reception staff will advise you of any applicable charges.